TERMS OF USE
All rights of the website https://shop.vakko.com ("Website") belong to Vakko Tekstil ve Hazir Giyim San. Isl. A.S. ("Vakko"). The use of the Website by Users and Members is subject to the following terms and conditions. Please read the following Terms of Use of the Website (“Terms of Use”) carefully before using the Website.
I. Description
Membership to the Website is subject to your acceptance of the following conditions. Use of the Website means that you accept these terms. In addition to the Terms of Use, Vakko reserves the right to change the services, products, intellectual, and artistic works offered as part of the Website and the Website extension, any information and data presented on the Website, to suspend serving the Website, to stop serving the Website completely, and to rearrange the Website to the widest extent without the need for any prior warning or notice. Changes to be made by Vakko on the Terms of Use of the Website come into effect upon their publication on the Website, and these changes are deemed to have been accepted by the User by entering, accessing, or using the Website in any way. Real or legal persons who fill out the membership form on the Website completely and whose membership is approved by Vakko are considered "Members". It is mandatory to be at least 18 years old for membership. Legal entities can only apply for membership through their legal representatives.
All members and visitors (the "User") who sign in, visit, use the Website in any way, access, and/or otherwise connect to the Website declare, accept, and undertake in advance that they will abide by the Terms of Use of the Vakko Website presented on this page. The abovementioned "User" refers to any person who enters the Website by signing in or in any other manner, uses the Website, examines the Website, or is connected to the Website through any communication device (such as mobile phone or computer) or currently performs or has previously performed electronic data exchange on the Website.
II. Service Content
The service to be provided by Vakko through the Website refers to the delivery of the goods offered for sale on Vakko Online Shop, in case Vakko has available stocks, by the cargo company to the customer without any defects and damage, within the promised time, and after the Member has paid the price.
III. General Terms and
Conditions
Vakko continuously checks the accuracy and up-to-datedness of the information available on the Website. However, Members and Users should acknowledge that this information may not always be up to date. Vakko has the right to cancel the membership, if it wishes, without giving any reason.
All intellectual property rights of the Website (information, texts, images, brands, slogans and icons, page layout, etc.) on the Website are exclusively owned by Vakko. Copying, modifying, publishing, sending, disseminating, selling, online or using other media, in whole or in part, of the intellectual property presented on the Website shall clearly and unequivocally be against Law No.5846 on Intellectual Property Rights and shall be subject to civil and criminal sanctions.
The Member is obliged to use the credit card securely. Vakko is not responsible for any direct or indirect damages that may arise due to the breach of agreement, tortious act, or other reasons.
Vakko may terminate this agreement and transfer it in whole or in part at any time without notice. The transfer of the agreement by the User or Member is void.
Vakko has the right to stop serving the Website and change its content due to force majeure or entirely at its own discretion and evaluation.
Users and Members are obliged to act in accordance with general morality and decency, all applicable national and international laws and regulations, and communication and internet security while using the Website. The content and form of all kinds of expressions, comments, texts, pictures, images, and any other information and documents that Users will add to the Website must be in accordance with general morality and decency and relevant national and international legislation.
All kinds of acts and actions that may cause damage to the software and hardware systems of the Website, negatively affect its operation, or cause it to slow down are prohibited. The scope of the aforementioned prohibition also includes making multiple inquiries or opening multiple membership accounts using automatic programs or software, or sending a large number of requests or information to the Website through automatic methods.
Members accept, declare, and undertake that the passwords given to them are exclusively given to them and that they will not share these passwords with others under any circumstances, otherwise they will be responsible for any damages and losses that may arise. It is not the responsibility of Vakko to determine the accuracy and completeness of the information provided by the Member while applying for membership. Vakko has no legal responsibility for the damages that may arise due to providing incorrect membership information.
Vakko reserves the right to take all kinds of security measures, including blocking access to the Website and canceling the memberships of Users who act in violation of the Terms of Use of the Website and the abovementioned rules, and if necessary, to initiate legal proceedings against violators.
Vakko has no legal or penal responsibility for any and all direct and indirect damages, losses, harms, and/or losses that Users, Members, or other third parties may suffer for any reason because of, including but not limited to, exposure to any kind of computer viruses, trojans, and similar malicious software (malware) resulting from the use of the Website, the use of data and information provided on the Website, actions taken in relation to these data and information, or access to the Website. Users accept, declare, and undertake in advance that they will not make any demands or claims, under any name whatsoever, against Vakko due to the abovementioned damages.
Disputes arising from this "TERMS OF USE OF THE WEBSITE AND MEMBERSHIP AGREEMENT" are subject to Turkish Law, and Istanbul Courts and Enforcement Offices are authorized.
I accept and declare that I have given my open consent that all the personal data I have provided to you in any way, including but not limited to the information I have given in writing with this form may be processed for information purposes such as campaigns and discounts in accordance with the Regulation No. 6563 on Electronic Commerce, and processed for creating sales history, creating invoices, issuing invoices, defining loyalty cards to the membership account, sending loyalty cards or printed communication materials, delivering products, sending e-invoices, sending newsletters, informing about promotions and various other campaigns, marketing communication, customer analysis to increase customer loyalty, to make special production and for similar purposes by Vakko Holding Anonim Sirketi, group companies, business partners, and all organizations it collaborates with in accordance with Law No. 6698 on the Protection of Personal Data (the "Law"), and to be processed, used and, if deemed necessary, transferred to all Vakko Holding Anonim Sirketi subsidiaries for implementing the said data processing purposes and in accordance with the principles, operations, processes, goals, and strategies of Vakko Group of Companies, and protecting the rights, interests, and reputation of Vakko only within the scope of data processing purposes and/or archiving purposes and cases required by the service provided, to be shared with Vakko Holding A.S. and its affiliates' principles, operations, processes, goals, and
strategies, third party business partners, public/private institutions and organizations/companies that receive service/support/consultancy or cooperate
or become a project/program/financing partner, suppliers, the partners of all Vakko Holding A.S. affiliates, company officials, banks, funds, companies, and other third parties or organizations without prejudice to my following rights:
(i) learning whether my personal data is processed,
(ii) if my personal data has been processed, to request information about it,
(iii) learning the purposeof processing my personal data and whether my data is used in accordance with
the purpose,
(iv) learning the third parties to whom my personal data is transferred, and
(v) request correction of my personal data if it is incomplete or incorrectly processed and request that this be notified to third parties to whom my personal data has been transferred, and
(vi) claim compensation in case I suffer damage due to unlawful processing of my personal data. Pursuant to Article 11 of Law No. 6698 on the Protection of Personal Data, you have the following rights:
You have the right to appeal to us for the following purposes regarding your personal data:
a) to learn whether your personal data are processed or not,
b) to request information if your personal data are processed,
c) to learn the purpose of data processing and whether the data is used for
intended purposes,
d) to know the third parties to whom the personal data is transferred to at home
or abroad,
e) to request the rectification of the incomplete or inaccurate data, if any,
f) to request the deletion or destruction of the personal data under the conditions laid down in Article 7,
g) to request notification of the operations carried out in compliance with subparagraphs (e) and (f) to third parties to whom the personal data has been transferred,
h) to object to the processing, exclusively by automatic means, of personal data,
which leads to an unfavorable consequence for you,
i) to request compensation for damage arising from the unlawful processing of personal data.
As the relevant person, you can submit your requests for your rights listed above to Vakko via the e-mail address [email protected]. Vakko shall evaluate and
conclude the incoming requests within 30 (thirty) days at the latest. Vakko reserves the right to charge a fee based on the tariff set by the Personal Data Protection Board, although it is essential that no fee should be charged for the claims.
TERMS OF USE
VAKKO E-COMMERCE WEBSITE
These Terms of Use govern access to and use of the website www.vakko.com (the “Website”), which is operated by Vakko Tekstil ve Hazır Giyim Sanayi İşletmeleri A.Ş. (“Vakko”), including related services, features and functionalities offered through the Website and its integration with physical stores.
1. GENERAL PROVISIONS
1.1 Applicability of the Terms of Use
By accessing or using the Website, users acknowledge that they have read and understood these Terms of Use and agree to be bound by them.
Vakko may update these Terms of Use from time to time to reflect changes in applicable laws, technological developments or improvements to the services offered through the Website. Where required by applicable law, users will be informed of material changes.
Continued use of the Website after updated Terms of Use have been made available may constitute acceptance of such changes. If a user does not agree with the updated Terms of Use, the user should discontinue use of the Website.
1.2 Modifications to the Terms of Use
Vakko reserves the right to amend these Terms of Use where necessary. Any updated version of the Terms of Use will be published on the Website and will apply from the date indicated therein.
2. SCOPE OF SERVICES
The Vakko Website provides users with access to fashion products and related services, including:
– browsing and purchasing clothing, accessories and other products offered through the Website,
– creating and managing user accounts,
– placing orders, tracking order status and accessing order history,
– accessing recommendations and content based on user interactions with the Website, where applicable,
– benefiting from additional services, features or advantages that may be offered by Vakko from time to time, subject to technical and operational feasibility.
Users are responsible for ensuring that they have compatible devices, software and internet access necessary to use the Website. Vakko does not provide such devices or internet access.
Users must use the Website in accordance with these Terms of Use and all applicable laws.
2.1 Website availability and adjustments
Vakko may update, modify, suspend or discontinue parts of the Website where necessary to maintain, improve or adapt the Website, including for technical, security or legal reasons.
Users acknowledge that:
– temporary interruptions or limitations in access to the Website may occur, for example due to maintenance or system updates,
– uninterrupted or error-free availability of the Website cannot be guaranteed.
Nothing in these Terms of Use limits or excludes any rights that users may have under applicable mandatory consumer protection laws.
3. ACCOUNT REGISTRATION
3.1 Registration and account security
To access certain features of the Website, users may be required to create an account by providing accurate and up-to-date information.
The following information is required for account registration:
– full name,
– email address,
– delivery address,
– phone number.
Optional information may include, where applicable, date of birth, gender, preferred communication channels and style preferences.
Users must ensure that the information provided during registration is accurate and kept up to date. Providing false or misleading information may result in limitations on account functionality or suspension of the account.
Users are responsible for maintaining the confidentiality of their login credentials and must not share their account details with third parties. Vakko implements appropriate technical and organisational measures to protect account security; however, users remain responsible for any activity carried out through their account where such activity results from a failure to safeguard their login credentials.
If users become aware of or suspect unauthorised access to their account, they must notify Vakko without undue delay via the contact details provided on the Website.
3.2 Account suspension and termination
Vakko may temporarily suspend or, in serious cases, terminate a user account where there are reasonable grounds to believe that:
– the account has been used for unauthorised or fraudulent activities,
– these Terms of Use have been materially breached,
– the Website has been misused to place or manipulate orders unlawfully,
– attempts have been made to gain unauthorised access to another user’s account or personal data,
– account credentials have been shared or misused in a manner that compromises security.
Any suspension or termination will be proportionate to the circumstances and will not affect any statutory rights available to users under applicable law.
Following account termination, Vakko may retain certain data where required to comply with legal obligations, regulatory requirements or for the establishment, exercise or defence of legal claims, in accordance with applicable data protection laws.
4. USE OF THE VAKKO WEBSITE
4.1 User-generated content
Where the Vakko Website allows users to submit reviews, comments or other content, users must ensure that such content does not:
– contain defamatory, obscene or offensive material,
– promote violence, discrimination or illegal activities,
– include false or misleading statements,
– infringe the intellectual property or other rights of third parties.
Vakko reserves the right to review and remove user-generated content that violates these guidelines or applicable laws.
Users are responsible for the content they choose to submit and for ensuring that no unnecessary personal data is included in such content. Vakko does not encourage users to share identifiable personal information in public areas of the Website.
To the extent permitted by applicable law, Vakko shall not be responsible for personal data voluntarily disclosed by users through user-generated content.
5. PROTECTION OF CONTENT AND INTELLECTUAL PROPERTY RIGHTS
5.1 Protection of Website content
All text, images, videos, logos, graphics and other content made available on the Vakko Website (the “Vakko Content”) are protected by copyright, trademark and other applicable intellectual property laws.
Users may not, without prior written consent from Vakko:
– copy, reproduce, modify, distribute or publicly display Vakko Content,
– use Vakko’s trademarks, logos or branding elements,
– extract, reuse or systematically collect data from the Website for commercial purposes, including through automated means.
5.2 Limited licence for personal use
Vakko grants users a limited, non-exclusive, non-transferable and revocable licence to access and use the Website solely for personal, non-commercial purposes, including:
– browsing and purchasing products,
– managing a Vakko user account,
– accessing content and recommendations made available through the Website.
This licence does not grant users any ownership or proprietary rights in the Vakko Content or services.
5.3 User-generated content
Where the Website allows users to submit content such as reviews or comments, users grant Vakko a non-exclusive, worldwide and royalty-free licence to use, reproduce and display such content solely for the purposes of operating, maintaining and improving the Website and related services.
By submitting content, users confirm that they have the necessary rights to the content and that it does not infringe the rights of any third party or violate applicable laws or these Terms of Use.
Vakko reserves the right to remove user-generated content that violates these Terms of Use or applicable laws.
5.4 Third-party rights
Users are responsible for ensuring that any content they upload does not infringe third-party rights, including intellectual property and privacy rights.
Where third-party claims arise as a result of user-generated content, users may be held responsible to the extent permitted by applicable law. Nothing in these Terms of Use limits any mandatory rights or obligations under applicable law.
6. TERM AND TERMINATION
6.1 Term
These Terms of Use apply for as long as users access or use the Vakko Website.
6.2 User-initiated termination
Users may terminate their account and discontinue use of the Website at any time by:
– deleting their account through the account settings available on the Website, or
– requesting account deletion by contacting Vakko via the contact details provided on the Website.
6.3 Effect of termination
Upon termination of an account:
– users will no longer have access to their Vakko account,
– Vakko may retain certain information where necessary to comply with applicable legal obligations, regulatory requirements, or for the establishment, exercise or defence of legal claims, in accordance with applicable data protection laws.
6.4 Complaints
If users have any complaints regarding products or services offered through the Website, they may contact Vakko’s customer service using the contact details made available on the Website.
Users also have the right to submit complaints to the competent consumer protection authority or court in their country of residence, in accordance with applicable consumer protection laws.
Vakko will handle complaints within a reasonable timeframe and in accordance with applicable legal requirements.
7. FINAL PROVISIONS
7.1 Applicable law
These Terms of Use are subject to applicable mandatory consumer protection laws.
Nothing in these Terms of Use shall limit or exclude any rights that consumers may have under the mandatory consumer protection laws of their country of residence.
7.2 Jurisdiction
Nothing in these Terms of Use shall limit the right of consumers to bring proceedings before the courts of their place of residence or to rely on any mandatory jurisdiction rules under applicable consumer protection laws.
7.3 Assignment
Vakko may assign or transfer its rights and obligations under these Terms of Use to a third party, provided that such assignment does not adversely affect users’ rights under these Terms of Use or applicable law. Users will be informed of any such assignment where required by law.
7.4 Severability
If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall remain in full force and effect.
The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent, to the extent permitted by applicable law.
7.5 Contact information
For questions regarding these Terms of Use or to report violations, users may contact Vakko using the contact details made available on the Website.