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You can exchange the products you purchased from Vakko Online Shop from our stores. The exchange of the products you purchased from our website cannot be done through our Online Shop. Cosmetics, food, evening dresses, underwear, swimwear / bikinis, jewelry accessories products cannot be changed.

You can return the product you purchased with your invoice with our contracted cargo companies within 30 days (1 month) from the invoice date. Cosmetics, food, evening dresses, underwear, swimwear / bikini, jewelry accessories can not be returned.

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